Growth Marketing / Daraz Stores
Daraz Store Management
Your Daraz store managed end to end, from catalogue to growth.
The problem
A marketplace store is more than a product catalogue. Listings need to be accurate and discoverable, stock and orders need to stay coordinated, customer questions need timely answers, and promotions need to be planned around margin rather than entered at random.
When these jobs are split between an owner, a freelancer, and an operations team, small gaps compound: products go out of stock, variations are misconfigured, campaigns are missed, and the store becomes difficult to manage. We run the operating layer so your team has one accountable partner for the store.
Our approach.
Build a store that is easy to buy from
We organise your catalogue around how customers browse and search. That includes product titles, attributes, descriptions, images, variations, category placement, and the store structure itself. We keep the information consistent across listings and flag anything that needs your approval before it goes live.
Operate the store every day
We manage the recurring work that keeps a marketplace store healthy: listing updates, order coordination, stock checks, customer messages, returns and cancellation follow-up, and campaign participation. Your team stays in control of stock, fulfilment, and approvals while we own the operating checklist.
Turn marketplace activity into a plan
Promotions, bundles, vouchers, storefront merchandising, and sponsored placements are planned around your catalogue and commercial priorities. We review what is moving, what is being viewed without converting, and where a listing or offer needs attention before recommending the next action.
Report on the numbers that matter
You receive a clear operating and performance view: orders, revenue, product-level movement, conversion signals, returns, stock risks, and campaign activity. Each report closes with the actions for the next period, so the store improves through a repeatable operating rhythm rather than occasional clean-ups.
Deliverables.
Store and catalogue audit
A structured review of store setup, catalogue quality, listing accuracy, product discoverability, operational gaps, and the highest-priority fixes.
Listing management
Product titles, descriptions, attributes, images, categories, variations, and store merchandising maintained to an agreed standard.
Daily store operations
Order and stock coordination, customer message handling, returns follow-up, and an operating checklist that keeps ownership clear.
Promotions and marketplace growth
Campaign participation, vouchers, bundles, storefront updates, and sponsored placement recommendations planned around your catalogue and goals.
Issue and escalation management
A clear route for stock, fulfilment, listing, customer, or marketplace issues that require your team or a platform-side decision.
Monthly performance reporting
Orders, revenue, product movement, conversion signals, returns, stock risks, campaign activity, and a prioritised action plan.
What happens when.
Month 1 — Audit & Foundation
- Store and catalogue audit
- Priority listing fixes
- Operating checklist and access setup
- Stock, fulfilment, and escalation workflow
- Initial merchandising and promotion plan
Month 2 — Operate & Optimise
- Recurring listing and catalogue management
- Daily order, customer, and returns coordination
- Promotion and storefront updates
- Product-level performance review
- First operating performance report
Ongoing — Grow the Store
- Continuous catalogue and merchandising improvements
- Promotion calendar management
- Stock-risk and operational issue tracking
- Performance reporting and action planning
- Quarterly store priorities review
Pricing
Every engagement is scoped to the account. What you pay depends on the number of markets, products and campaigns in play, and on how much needs rebuilding before we start. You get a number on the first call, in writing, before you commit to anything.
Get a scoped quoteDaraz Stores questions answered.
Yes. We can manage the catalogue, listings, store merchandising, recurring operations, customer messages, returns follow-up, promotions, and reporting. Your team retains approval over commercial decisions, stock, and fulfilment.
Yes. We start with an audit of the current store, catalogue, operating workflow, and performance signals, then prioritise the fixes that will make the biggest difference.
Yes. We can maintain titles, descriptions, attributes, images, variations, categories, and store merchandising based on the information and approvals your team provides.
We coordinate the recurring store-side workflow, including order checks, customer messages, and returns follow-up. Fulfilment, stock release, refunds, and other operational decisions remain with the responsible team on your side.
We plan and manage eligible promotions, vouchers, bundles, storefront merchandising, and sponsored placement activity as part of the agreed scope. Recommendations are based on your catalogue, goals, and commercial constraints.
Reporting covers store activity, orders, revenue, product movement, conversion signals, returns, stock risks, and campaign activity, followed by the actions planned for the next period.
Part of Growth Marketing
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